Project Requirement Summary
To develop a hassle-free and paperless mortgage application for loan officers as part of the MVP. There is no single platform with such a comprehensive suite of solutions that have been delivered.
At Inflooens we aimed at providing a comprehensive suite of business applications for the retail mortgage industry built on the Salesforce Lightning Design System. The vision was to launch a mortgage CRM as an MVP, which will eventually extend into the industry's middle and back office functions.
As part of MVP, launch a highly effective and transparent digital mortgage CRM to be used by loan officers, which will eventually extend into middle and back offices and the customers of the mortgage industry.
To augment a best-in-class customer digital experience which clients receive in person, with a vastly improved digital offer. Creating a custom application design as per each user's business needs.
Results and Impact
Inflooens now has -
The user experience design strategy addressed business problems such as -